Business Consulting
Together we evolve and transform your business from the people to the processes.
More than ever, companies are facing significant pressures to innovate, stay ahead of the competition and operate at high levels of performance.
Customer, shareholder, employee and regulatory expectations continue to increase and evolve at an ever-increasing pace. Centric Consulting works closely with clients to provide thoughtful insights into key business challenges develop strategies and tactics to address each, and chart roadmaps to enable and deploy change.
Business Consulting service
Our business consulting services address top issues businesses face today.
FinAppa offer a full complement of services to help our clients enhance customer experiences, enable and sustain change, improve operational performance, and transform and grow business.
We also work closely with our clients to offer high-impact strategies and tactics that improve all aspects of business performance. And our experts provide actionable insights to improve your day-to-day processes and give you a roadmap for sustainable success.
Business TransformationFinAppahelp you gain competitive advantage through business agility and innovation. Business agility and innovation are essential requirements for companies today.Successful market players envision opportunities and transform their organization to make these opportunities a reality.
Operational and Process ExcellenceFinAppa have deep capabilities and experience working with customers across all aspects of process excellence. Our approach drives measurable and sustainable results while enabling ongoing improvements.FinAppawork with you to improve operational processes so your organization can meet competitive challenges. Business processes are fundamental to a company’s ability to perform at a high level and win in the marketplace.
Technology can help. The right people are critical. Proper supporting structures are necessary. It’s the processes that are the key mechanism by which businesses deliver value.
Process Assessment and Value Targeting : Identify and prioritize process improvement initiatives based on business value and organizational readiness
Business Process Improvement (BPI) : Deliver measurable process as well as operational improvements and results.
Technology Enablement We drive process optimization using processing modeling tools, business process management software (BPMS), rules management and emerging technologies.
Performance Measurement We measure and drive ongoing performance improvement with aligned metrics, balanced scorecards and reports.
Process Excellence Program Enablement We help you establish a process-driven organization and drive cultural change through executive sponsorship and engagement, organizational alignment, program planning and governance, organizational change management (OCM), methodology and tool development and training.
Robotic Process Automation We help you by using our four-step approach to increase transaction processing, produce higher quality results, enhance customer experience, and give employees new opportunities.
Organizational Change ManagementBecause the rate of change is constant and people alignment is critical, organizations need a structured approach to engage, manage and drive the people-side of major initiatives.
Enterprise Program ManagementAs business transformation and the pace of change accelerate rapidly within organizations, Enterprise Program Management has moved from a supporting function to a critical core capability.
Enterprise Program Management: Focuses on driving effective governance of strategic initiatives and delivery of programs and projects.
Business transformation and the pace of change continue to accelerate rapidly within organizations.
To address these dynamics, Enterprise Program Management (EPM) has evolved from a supporting function within companies to a core capability critical in aligning, prioritizing, managing and governing efforts. Our EPM services focus on driving effective governance of strategic initiatives and delivery of programs and projects in a high quality and efficient manner.
We collaborate closely with our customers to understand their goals and drivers, offering portfolio, program, project, coaching and assessment analysis services. Select the RIGHT projects, execute them the RIGHT way, and create business results.
Enterprise Program Management Services
Portfolio Management: Strategically align project portfolios to streamline and socialize the annual planning cycles, balance resource needs across your organization, provide relevant measures and holistic dashboards, monitor progress of project and program investments. Our team also provides project portfolio analysis and screening, strategy alignment, organizational readiness assessments, and portfolio governance.
PMO Capability Development: Establish and optimize PMO capabilities to improve program and project delivery. We also provide a comprehensive assessment of current PMO capabilities, including organizational alignment, structure, value delivered, methodologies and tools; PMO strategy and operating model design; development and training on new PMO capabilities.
Project Leadership: Deepen project leadership and management across your organization by providing competency and skill assessments; project management training, coaching and mentoring; executive leadership engagement and alignment with organization and process best practices.
Project Delivery: Apply our project management and delivery expertise to lead or augment your most important projects. Our team includes high-caliber program and project managers with industry, business, and technology acumen who provide strong project execution to achieve results; project acceleration and recovery services; and release and deployment management.
Market opportunities and threats change daily. The amount of time that companies have to react to these market forces as well as envision, build and deploy new business capabilities continue to decrease. And technology increasingly spawns new market spaces and erodes the barriers to entry in existing markets.
To adapt, companies must innovate by introducing:
- New products or services
- New approaches to service fulfillment and the delivery of unmatched customer experiences
- New business models that allow customers to gain value more directly and with less effort
Success in today’s business environment can be linked to two related competencies: the ability to envision and transform the customer experience. Market players who envision opportunities that their competitors miss and then transform their organization to make these opportunities a reality can gain significant market share.
Our business transformation experts help clients navigate this journey.
Share your requirement and we assist you to transform and grow your business in:
Customer Experience and Journey MappingWe help you visualize the customer journey and improve the customer experience – a critical differentiator.
Business Analysis and Value TargetingFinAppawork with you to identify, validate, and prioritize value-creation opportunities to achieve across-the-board advancement.
Strategic Planningwe take a pragmatic, execution-oriented approach toward strategy development.
Business Architecturewe develop business architectures to give organizations a shared vision and guide future improvements.
M&A Integration & DivestituresWe develop business architectures to give organizations a shared vision and guide future improvements.
Product and Service InnovationWe align strategies, policies, processes, and tools to deliver innovations to your customers.
Each of our services works hand-in-hand with one another to drive, enable and sustain process improvements across the organization. Learn more:
Process Excellence Capability AssessmentAchieving process excellence is not easy and not a singular event. It’s a journey. It may take months or even years, depending on your current level of process focus and process maturity.
Organizational Change ManagementBecause the rate of change is constant and because people alignment is critical, organizations need a structured approach to engage, manage and drive the people-side of major initiatives.
Change Management is no longer a luxury. It is a necessity. To remain competitive in our ever-changing global marketplace, customers and employees need to understand business change and know how to respond.
This requires leaders to develop a new mindset on how to lead major business and technology transformation through strong people alignment and preparation. Those leaders that embrace this mentality make change management a true market differentiator for their organizations.
Building a change management mindset begins early in any effort – prior to development of new project ideas. It begins with building an organization of leaders who understand:
- How to lead and manage change
- How the intersection of strategy, culture and performance align within an organization
- How to embrace change-oriented talent, structures and tools
- How to engage, communicate and measure
- How to develop the right governance framework to make it work
This people-oriented foundation supports all your efforts going forward. It builds alliances, breaks down silos and provides the processes and tools your business needs to be successful.
Organizational Design and Development: Assess the business need and develop organizational designs, strategies and structures to better meet how the business is evolving.
Cultural Alignment and Development: Shift mindsets to address challenges and build effective, lasting solutions that meet business goals or address challenging situations.
Leadership and Team TransformationWe coach leaders and teams to reach high performance goals and address morale and team dysfunction.
FinAppa develop complete solutions, visions and structures that align leaders and engage people at multiple levels.Enterprise, Program and Project-Level Change through build strategic foundation and guide your most challenging enterprise, program and project-level people transformations. We’re strategic. We’re creative. We’re flexible. And we work with you not just to design but successfully implement change that creates lasting business transformation.
